Duty Manager

Location: Cascades Leisure Centre DA12 4LG / Cygnet Leisure Centre DA11 8BU

Hours: Full time – 39 hours per week

Salary: £27,743

Are you looking for a career in Leisure? If so, we could have the role for you!

Gravesham Community Leisure (GCLL) is seeking to recruit an exceptional Duty Manager to assist the Centre Manager in the provision of the highest possible quality of service to our customers both in terms of facility presentation, health and safety, plant, machinery and equipment at Cascades Leisure Centres.

Our Duty Managers are enthusiastic, committed, and hardworking individuals who supervise and lead the centre team during their shift, ensuring everyone maintains GCLL high standards, delivers exceptional customer service, communicates effectively, and complies with operational procedures. In addition, they play a key role in supporting the centre to achieve sales and retention targets in order to assist with the achievement of GCLL business objectives.

We would like to hear from you if you:

• Have excellent verbal, written and IT communication skills

• Strive to deliver high customer service standards in all aspects of the facility

• Be responsible for the motivation and development of staff so they can achieve their full potential

• To supervise and assist with the day-to-day operation of the leisure centre

• Operate the building and facilities in accordance with Normal Operating Procedures, Emergency Action Plans, and the Health and Safety policy in order to provide a safe environment for all.

• Act as a key holder and open and close facility ensuring building/equipment checks are carried out as stipulated in the daily check sheets.

• To maintain high standards of cleanliness in the building

• To always take reasonable steps to ensure the health and safety of yourself, other staff and members of the public who may be affected by your actions or omissions at work.

If you’re a fast thinker who’s calm under pressure, responsible and a natural with people from all walks of life, this is your chance to progress as a Duty Manager. We also look for integrity, a can-do attitude, health and safety knowledge, and a customer service focus, combined with relevant professional qualifications such as NPLQ, PPO (desirable), Pool Management Qualification, FAAW

Attractive training and other personal development opportunities are available.

This position will involve evening and weekend work, including public holidays. All employees of GCLL benefit from free centre membership, contributory pension scheme, 4 weeks annual leave, sickness entitlement, and excellent training opportunities.

If you feel you have the skills and knowledge required for the above role, please submit Application to Helen Lake – helen.lake@gcll.co.uk

GCLL is an equal opportunities employer. Working in Partnership with Gravesham Borough Council and Swanscombe and Greenhithe Town Council

Swimming Teachers

Location: Cygnet Leisure Centre and Cascades Leisure Centre

Cygnet – Monday 3.45-6.45pm

Cascades – Wednesday 4.00pm – 7.00pm

Salary: Up to £18.01 per hour

GCLL is seeking to appoint swim teachers to join our team of inspirational instructors, if you think you fit the criteria, we’d love to hear more from you. we are looking for fully qualified teachers– Swim England or equivalent. You need to be passionate about helping people learn this vital and fun life skill

This position will involve evening and weekend work, including public holidays. All employees of GCLL benefit from free centre membership, contributory pension scheme, 4 weeks annual leave, sickness entitlement, and excellent training opportunities.

If you feel you have the skills and knowledge required for the above role, please submit Application to Helen Lake – helen.lake@gcll.co.uk

GCLL is an equal opportunities employer. Working in Partnership with Gravesham Borough Council and Swanscombe and Greenhithe Town Council